Our Work

Real results for real businesses—from early-stage startups to established enterprises across USA, Europe, and MENA.

Region:
Industry:
EnterpriseMENALogistics

Operations Transformation for Regional Logistics Provider

End-to-end operational overhaul including automated shipment tracking updates, AI-powered customer inquiry handling, and real-time dashboard implementation.

The Challenge:

A logistics company processing 5,000+ shipments daily was drowning in manual data entry, delayed reporting, and customer service bottlenecks.

40%
Reduction in operational costs
3x
Faster reporting cycles
20+
Manual processes eliminated
65%
Reduction in CS response time
Timeline: 12 weeks
Custom DevelopmentWorkflow AutomationAI Chatbot
StartupMENAFinancial

Scaling Infrastructure for High-Growth Fintech

Built automated onboarding flows, self-service customer portal, and intelligent support triage system.

The Challenge:

A Series A startup needed to scale from 10 to 100+ customers without proportionally growing their operations team.

80%
Of onboarding automated
65%
Reduction in support tickets
10x
Infrastructure ready for growth
4 weeks
Time to full deployment
Timeline: 6 weeks
Custom DevelopmentWorkflow Automation
Mid-MarketMENAProfessional Services

AI Document Processing for Legal Consultancy

Implemented AI-powered document processing pipeline that extracts key clauses, flags risks, and generates summary reports.

The Challenge:

A 25-person consultancy was spending 15+ hours per week manually reviewing contracts and extracting key terms.

15 hrs/week
Saved per team
90%
Accuracy on auto-classification
3 Months
Time to ROI
$4,200/mo
Labor cost savings
Timeline: 4 weeks
Document AutomationAI Consulting
Mid-MarketMENAe-Commerce

Customer Service Automation for Online Retailer

Deployed AI chatbot integrated with their order management system, handling inquiries in English and Arabic.

The Challenge:

An e-Commerce business with 50K monthly orders was struggling with support volume—80% of inquiries were repetitive (order status, returns, shipping).

55%
Reduction in support tickets
24/7
Customer support availability
2 min
Avg response time (from 4 hrs)
4.6/5
Customer satisfaction score
Timeline: 3 weeks
AI Chatbot
StartupUSATech

Automating Customer Success for B2B SaaS

Implemented AI-powered customer health scoring, automated onboarding sequences, and intelligent support triage integrated with HubSpot and Intercom.

The Challenge:

A Series B SaaS company in Austin was scaling from 50 to 500 customers but couldn't hire CSMs fast enough to maintain service quality.

3x
Customer capacity per CSM
40%
Reduction in time-to-value
92%
Customer satisfaction maintained
$180K/yr
Avoided hiring costs
Timeline: 8 weeks
Workflow AutomationAI ChatbotCustom Development
Mid-MarketEuropeProfessional Services

GDPR-Compliant Document Processing for German Consultancy

Built a document processing pipeline hosted on EU infrastructure with automated PII detection, consent tracking, and audit logging.

The Challenge:

A 40-person management consultancy in Munich needed to process client documents efficiently while maintaining strict GDPR compliance and German data residency.

70%
Reduction in processing time
100%
GDPR compliance maintained
Zero
Data incidents post-implementation
12 hrs/week
Saved per consultant
Timeline: 6 weeks
Document AutomationAI Consulting
Mid-MarketEuropee-Commerce

Multi-Language Customer Service for Fashion Retailer

Deployed AI chatbot with native English, French, and German support, integrated with Shopify and Gorgias helpdesk.

The Challenge:

A London-based fashion e-Commerce brand selling across UK, France, and Germany was struggling with customer service in three languages.

60%
Tickets handled automatically
3 languages
Native support coverage
<30 sec
Average response time
4.7/5
Customer satisfaction score
Timeline: 4 weeks
AI Chatbot
Mid-MarketUSAHealthcare

Patient Communication Automation for Medical Practice

Implemented HIPAA-aware appointment automation including reminders, rescheduling via SMS/chat, and waitlist management.

The Challenge:

A multi-location medical practice in Florida was losing patients to no-shows and spending excessive staff time on appointment reminders and rescheduling.

35%
Reduction in no-shows
8 hrs/week
Staff time reclaimed
24/7
Appointment management
$6K/mo
Recovered revenue from filled slots
Timeline: 5 weeks
Workflow AutomationAI Chatbot

Looking for something specific?

We've worked across many industries and use cases. If you'd like to see work more relevant to your situation, just ask.

Want results like these?

Let's discuss how we can help transform your operations.